The NWPTUF was formed in October 2003, and was renamed TravelWatch NorthWest (TWNW) in 2006. It is an independent organisation representing all users of public transport in the North West of England. Membership is open to any not-for-profit organisation representing the interests of users or potential users of public transport. TWNW holds regular conferences open to the public at various locations in the North West. Issues of concern to public transport users are debated and users have the opportunity to contribute and raise their own concerns.

TWNW's chief purpose is to influence, by research and campaigning, public transport policy in the NW always with the passengers' interests foremost.

We work closely with Local Authorities and Transport Operators and other stakeholders to help maintain a high profile for public transport in the quest for investment and improvements for passengers.

In 2007 TWNW became registered as a Community Interest company. [The registered name is "North West Public Transport Users' Forum Community Interest Company", but we trade under the name "TravelWatch NorthWest". The Company Number is: 6181713, and the registered office is at 2 Park House Drive , Heversham, MILNTHORPE LA7 7EG, but any communications should be addressed to the Company Secretary, either by E-mail (see on the left) or by post to the address given on the Contact page. Any persons wishing to become a member of the company should apply to the secretary.

TWNW acknowledges the generous support given by Merseytravel, The NorthWest Regional Development Agency and First/Keolis TransPennine Express.

You may be interested in the Consumer Association's bid to enter a 'Super Complaint' to the Department of Business, Innovation & Skills re. the Airlines' charges for the use of credit cards and the like - see here.

Also please check out CBT's (Campaign for Better Transport) "Save Our Buses" campaign.